Privacy Policy
This policy explains how GUTE GROUP handles information in connection with this website and our direct contact channels.
Scope of this policy
This Privacy Policy explains how GUTE GROUP ("we", "us", "our") handles information in connection with this website and our direct communication channels — phone, email, and WhatsApp. It does not cover information you share with us under a signed client, supplier, or partnership agreement, which is governed by the terms of that agreement.
Information we collect
This website does not use a contact form, account creation, or checkout, and does not automatically collect personal data from visitors. If you contact us by phone, email, or WhatsApp, we receive whatever information you choose to share in that conversation — typically your name, contact details, organisation, and the nature of your enquiry.
Cookies and analytics
This website does not use advertising or analytics cookies and does not run third-party tracking scripts. Only cookies strictly necessary for the site to function are used, if any. If that changes, we will update this policy.
How we use information
We use the information you share with us to respond to your enquiry and prepare quotations or proposals. Where a mandate proceeds, we use it to deliver and administer that engagement in line with a separate signed contract.
Sharing and disclosure
We do not sell personal information. We may share information with contracted suppliers, freight, legal, or compliance partners strictly as needed to deliver a mandate, and we may disclose information where required by law, regulation, or a valid request from a competent public authority.
Data retention
We retain enquiry and engagement records only for as long as necessary to respond to you, deliver a mandate, and meet our legal, audit, and compliance obligations.
Your rights
Depending on where you are contacting us from, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise any of these rights, contact us at contact@gutegroup.com.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.
Contact us
Questions about this policy or how we handle your information can be directed to contact@gutegroup.com or +237 658-28-82-31.